Internet Fuel Program Frequently Asked Questions -
FAQ’s
Q - Do I need to sign a Contract
to use the HOLMAN Supplier Internet Program?
A – You will need to be an Active contracted Independent Fuel supplier or
car wash supplier of HOLMAN.
Q
- When Can I access the HOLMAN Website?
A
- Once you are set up, you can access the HOLMAN Fuel Internet website
24 hours-a-day, 7 days-a-week, and 365-days-a-year.
Q
- Does HOLMAN charge suppliers to use the website?
A
- No, HOLMAN does not charge suppliers for use of the website. A vendor discount is
applied to payments according to your contract. The only charges are
for participation in the HOLMAN fuel program (2.5%). This charge is applied only for
the purposes of allowing HOLMAN to cover its administrative and personnel costs and to
allow HOLMAN to continue to accept and pay the Independent fuel supplier invoices.
Q
– What is the benefit for the fuel supplier?
A
– With the HOLMAN Internet fuel program the following benefits are
being realized
ü
No more mailing costs
ü
No more telephone or faxing costs
ü
No more photocopying
ü
No more lost chits or invoices
ü
Faster submission of charges
ü
Improved cash flow due to elimination of billing errors and corrections
ü
Transactions validated at point of entry
ü
Reduced accountant costs
ü
Reduced supplier administration costs due
to program being accessible by multiple supplier stores and users
ü
Accurate account management lets you know what has been submitted and what has not
ü
Accurate reporting lets you know what is paid and what is pending
ü
Easy to use
ü
Accessible from any PC with Internet Access, all-the-time / every-day
Q
- I cannot access the website. What should I do?
A
- We recommend first that you check to see if your Internet is working.
Can you access other websites?
If you cannot,
then contact you ISP Internet Service Provider
If you can,
call HOLMAN at the following number 1 800 361 5882 ext. 45992 or 49319 or email CANFuel@holman.com
Q
- I have forgotten my HOLMAN Account number, Username, Password
A
– Contact HOLMAN at 1 800 361 5882 ext. 45992 or 49319 or email CANFuel@holman.com
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